Shipping Policy

We offer free standard shipping on all orders above ₹999 within India. For orders below ₹999, a nominal shipping fee of ₹49 will be applied.

We ship to most countries worldwide. International shipping rates are calculated at checkout based on the destination and package weight.

* Customs duties and taxes may apply for international orders and are the responsibility of the recipient.

Orders are typically processed within 1-2 business days. During peak seasons (festivals, weddings, holidays), processing time may extend to 3-4 business days. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Once your order is shipped, you will receive an email with your tracking number. You can track your order on our website using the “Track Order” page or by visiting the courier partner's website with your tracking number.

For any issues with tracking or delayed delivery, please contact our customer support team at support@prakashduo.com or call us at +91 XXXXX XXXXX.

All orders are carefully packaged to ensure they reach you in perfect condition. We use high-quality packaging materials to protect your bangles during transit. Each order includes:

• Protective bubble wrap or foam padding
• Sturdy cardboard box
• Elegant gift packaging (optional)
• Invoice and order details
• Return instructions (if applicable)

Please ensure you provide a complete and accurate delivery address. We are not responsible for orders delivered to incorrect addresses provided by the customer. For any address changes after order placement, please contact us within 24 hours.

If you're not available at the delivery address, the courier will attempt delivery 2-3 times. After failed delivery attempts, the package will be returned to our warehouse, and return shipping charges will apply.